Counselling in Comfort-Edinburgh

Counselling in the City of Edinburgh

Welcome to

Counselling In Comfort in Edinburgh City Centre

Understanding you are the expert of your life.

Counselling and therapy for individuals

Welcome, and thank you for visiting Counselling In Comfort.

My name is Jacqui Kay and I am a Cognitive Behavioural and Integrative Therapist providing both short and long-term therapy to adults in the City of Edinburgh, offering sessions face to face, by telephone or online using platforms like Zoom and What's App.

We all experience times of difficulty in our lives, when situations or relationships feel overwhelming, or we feel a loss of direction or purpose. Talking to a trained professional helps us make sense of those challenging times and offers a way through them, moving towards a better understanding of ourselves and our feelings.

I work with people from all walks of life and backgrounds, coming to me with a diverse range of problems. As a qualified counsellor I am a member of BACP-British Association of Counselling and Psychotherapy and COSCA-Counselling and Psychotherapy in Scotland, and abide by their code of ethics, ensuring safe practice.

Making the decision to see a counsellor is a big step to take - but it can be a positive one. Please read on to find out more about how I could help you.

My approach & experience

Life brings many challenges, and it is understandable that at times we might look for support in facing them. As a counsellor my role is to provide space and guidance to help you on your journey of self-discovery; to enable you to examine your life and make new, meaningful choices within it.

I offer a chance to reflect on the difficulties or problems you are experiencing in a safe and confidential environment, with someone from outside your day-to-day life. Together we can explore your situation in a way that leads to fresh perspectives - and perhaps a new understanding of yourself. Counselling isn’t about giving you solutions or advice, but empowering you to make your own changes.

I am a Registered General Nurse and Registered Psychiatric Nurse, specialising in Adult mental health over many years. I have worked predominantly in clinical and community settings filling a variety of nursing and management roles. This has provided me with extensive experience working with, and understanding psychiatric disorders, mental ill health and distress, with the nuances that may be present and may be overlooked. General Nursing has given me an insight into physical health conditions, how they may affect your daily life and their impact on mental health. I have active registration and revalidation with the Nursing and Midwifery Council (NMC).

My continuing interest in mental health led me to qualifying as a CBT therapist with the focus on thoughts and feelings and their impact on behaviour. This has enhanced my working style which is person centred, creative, flexible, and non-judgemental. I work in an integrative way, incorporating your personal resources, eg Reiki, spirituality, music, anything important to you, as well as mindfulness, relaxation and self compassion. I thrive on providing quality engagement and interactions.

I have experience in group facilitation, running groups from anxiety, poor self esteem, low confidence, depression, to bipolar disorder and schizophrenia. I am currently formulating a one day workshop based on cultural competency.

My work is underpinned by respect, compassion and honesty. Given the breadth of my experience of mental health and mental illness, I take a holistic approach to any presenting problem.

On a personal level I enjoy creative writing, cool air, walks on the beach, gentle hikes and the peaceful immersion of gardening and needlework.

  • MBACP-Registered Member BACP
  • SCOTCAS Diploma in Counselling and Groupwork-A CBT Approach
  • COSCA Counselling Skills Certificate
  • Certificate of Achievement in Disability Assessment
  • BSc Mental Health Practice
  • Registered Mental Nurse (RMN)
  • Registered General Nurse (RGN)
  • Trained in Cultural Competency, Diversity, Inclusion, Equality.

Speak in Confidence

Counselling takes place in a safe space, where you can meet with someone who will listen with sensitivity and empathy - and without judgement. In the therapy space, thoughts and feelings can be expressed freely and in confidence.

A problem shared...

Trouble with a relationship; anxiety or panic attacks; mood swings or depression - many people face difficulties in their everyday lives that can be hard to get on top of. Counselling gives us a set of tools we can use to help gain a better understanding of what’s causing these problems - and how you can move towards managing or resolving them.

Make better, healthier new choices

Working together I can help you gain greater insight into the difficulties you are facing, help you understand why you act or react to them the way you do, and see how you can start to make better, heathier choices moving forward.

Some areas of counselling I work with...

People come to me for help a wide range of issues. Here are a few of the more common difficulties that can be supported through counselling:


Anxiety Disorders

Bipolar Disorder

Panic attacks


Social phobia

Chronic pain

Chronic fatigue

Relationship problems

Suicidal thoughts


Work related stress

Low confidence and low self esteem

College and University difficulties

Goal attainment

Family issues




Anger management


Racial Trauma

Client feedback

Get in touch

I offer up to a 30 minute consultation charged at the nominal fee of £10.00, which provides the opportunity to discuss any questions or concerns you may have and how therapy may support you. If you are happy to go ahead, we then meet weekly, fortnightly, or as and when needed.

Please contact me via email in the first instance to arrange the free consultation. Please check your spam folder for responses.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services. Please check your spam folder for responses.

My location

I work from private offices located in central Edinburgh, close to Waverley train station, easily accessible from Livingston, Bathgate, Broxburn, Balerno, Calder, Tranent, Musselburgh and the surrounding areas.

Office address will be provided before the start of face to face sessions

Fees & availability

Sessions are delivered in person, online or via telephone. Each session is 50 minutes long and cost £60 per appointment. Payments are to be received before each session and paid online.

I also offer 90 minute sessions at £75 per session.

At this time I am available on a Monday and Tuesday from 2.00pm-6.00pm and Wednesday from 8.00am-6pm.

Cancellation is acceptable 48 hours before a session (emergencies exempted). However if there is no notice of cancellation, or the client does not attend, full payment is expected, and payment must be forthcoming before another appointment is offered.

Helpful resources

If you feel you are in crisis and are concerned for your safety:

Call 999

Go to Accident and Emergency.

If you feel you need to talk to someone contact:

Samaritans on 116 123; or email

Breathing Space on 0800 83 85 87

NHS24 on 111

Saneline on 0300 304 7000 (4.30pm to 10.30pm)

MIND on 0300 304 7000 (Monday to Friday 9am to 6pm).


Switchboard (for LGBT+ support) on 0300 3300630 (10am-10pm) Email:

If you are based in Edinburgh:

Mental Health Assessment Service (MHAS): for those experiencing a mental health crisis and may be in need of an emergency mental health assessment: 131 286 8137 (available 24/7)

Edinburgh Crisis Centre: 808 801 0414 (available 24hrs a day, 7 days a week).


©2021 Jacqui Kay

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